Responsible Gambling Policy

Casino Access Restrictions

Access to our casino is strictly reserved for legally authorized adults. Minors are unconditionally excluded from registration and participation on our platform at all times. We conduct strict verification checks to ensure that this restriction is respected and enforced at all times.

Principles Of A Safe Casino Environment

Gambling should solely be seen as a form of recreation, not as a reliable source of income. Betsamigo is committed to maintaining a balanced and safe environment where well-being is paramount. We strongly advise all users to make rational decisions and only play with budgets reserved for leisure time.

Tools And Limits

To support you in maintaining control over your casino activities, we offer various integrated tools.

Deposit and Loss Limits

Users can set hard limits via their account settings for the amount they can add to the platform per day, week, or month. Additionally, we offer the option to maximize the maximum allowed losses over a specific period.

Session Limits and Time Outs

It is possible to set a restriction on the total duration you can be logged in per day. If you need a break, you can request a time-out. This will temporarily block your account for access for a shorter period.

Self-Exclusion and Account Closure

If you decide that a long-term break is necessary, you can use the self-exclusion option. This will close your account for an extended period, after which reopening is strictly regulated. For permanent account closure, please contact customer service directly.

Recognizing Warning Signs

It is important to remain critical of your own behavior. Red flags include chasing previous losses, playing with money intended for essential living needs, lying to loved ones about your casino behavior, and playing to escape stress or personal problems.

Seeking Professional Support

If you are at risk of losing control, we strongly encourage you to seek independent and professional help. There are various specialized organizations in Netherlands that offer free and anonymous support to individuals struggling with compulsive gambling behavior. You are not alone in this.

Protection Of Minors

We advise users with housemates who are not authorized to participate in casino activities to keep their login details strictly secure. The use of specific filter software on shared devices is strongly recommended to completely prevent unauthorized access.

Monitoring and Updates

Our procedures for safe play are constantly evaluated. Betsamigo's staff are trained to provide general information about responsible gaming, without making medical or psychological diagnoses. This policy may be updated periodically.